Service Directory & Locations
Main breaks, flooding, and loss of service are answered outside office hours. Do not wait for the offices to open.
Who Should I Call?
| Service | Telephone | Hours |
|---|---|---|
| Billing, payments, general enquiries | 1-866-TWW-BLUE | Mon–Fri 9:00 a.m. – 4:00 p.m. |
| Water leak or service problem | 609-989-3222 | Answered at all hours |
| New water service or renewal | 609-989-3824 | Mon–Fri 8:30 a.m. – 4:30 p.m. |
| Meter repair or replacement | 609-989-3225 | Mon–Fri 8:30 a.m. – 4:30 p.m. |
| Sewer mark-out or flooding | 609-989-3180 | Mon–Fri 7:30 a.m. – 3:30 p.m. |
| Water quality | 609-989-3213 | To be confirmed |
Our Locations
Main Office
333 Cortland Street
Trenton, NJ 08638
Trenton, NJ 08638
Administration · Construction & Maintenance · Water Division · Finance & Technology · Meters
Mon–Fri 8:30 a.m. – 4:30 p.m.
Trenton Sewer Utility
1502 Lamberton Street
Trenton, NJ 08611
Trenton, NJ 08611
Sewer operations and treatment
Call for hours
Water Filtration Plant
Route 29 South
Trenton, NJ 08618
Trenton, NJ 08618
Treatment, laboratory, water quality
Call for hours
Paying by mail? Send payments to P.O. Box 528, Trenton, NJ 08604. This is a mailing address only, not an office open to callers.
Customer Service — Billing Services
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Customer Service — Field Operations
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Engineering Contact Information
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General Inquiries
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Meter & Permit / Inspection Department
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Media Inquiries
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Trenton Water Offices
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Nearby Water Systems
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Other Contact Information
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Write Us a Message
Not an emergency? Send us a note and we'll point you to the right team.