Service Directory & Locations
Main breaks, flooding, and loss of service are answered outside office hours. Do not wait for the offices to open.
Who Should I Call?
| Service | Telephone | Hours |
|---|---|---|
| Billing, payments, general enquiries | 1-866-TWW-BLUE | Mon–Fri 9:00 a.m. – 4:00 p.m. |
| Water leak or service problem | 609-989-3222 | Answered at all hours |
| New water service or renewal | 609-989-3824 | Mon–Fri 8:30 a.m. – 4:30 p.m. |
| Meter repair or replacement | 609-989-3225 | Mon–Fri 8:30 a.m. – 4:30 p.m. |
| Sewer mark-out or flooding | 609-989-3180 | Mon–Fri 7:30 a.m. – 3:30 p.m. |
| Water quality | 609-989-3213 | To be confirmed |
Our Locations
Main Office
333 Cortland Street
Trenton, NJ 08638
Trenton, NJ 08638
Administration · Construction & Maintenance · Water Division · Finance & Technology · Meters
Mon–Fri 8:30 a.m. – 4:30 p.m.
Trenton Sewer Utility
1502 Lamberton Street
Trenton, NJ 08611
Trenton, NJ 08611
Sewer operations and treatment
Hours to be confirmed
Water Filtration Plant
Route 29 South
Trenton, NJ 08618
Trenton, NJ 08618
Treatment, laboratory, water quality
Hours to be confirmed
Payments by Post
P.O. Box 528
Trenton, NJ 08604
Trenton, NJ 08604
Bill payments only — not an office open to callers
Customer Service — Billing Services
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Customer Service — Field Operations
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Engineering Contact Information
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General Inquiries
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Meter & Permit / Inspection Department
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Media Inquiries
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Trenton Water Offices
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Nearby Water Systems
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Other Contact Information
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